Now you can automate face-to-face conversations: Introducing Soul Machines for the ServiceNow platform

Today Soul Machines announces our app for the ServiceNow® platform, and it’s a pretty big deal. We’ve launched the Experiential AI Agents Connector™ app on the ServiceNow Store, bringing emotionally-intelligent human-form agents into automated workflows, for unprecedented impact.

Experiential AI Agents can see, hear, react, and show real empathy. And since they connect with ServiceNow’s Automation Engine, they’re not just pretty faces — they actually get things done.

What can they do for you?

• Boost CX Satisfaction (Big Time): Imagine customers getting instant, personalized help, with outcomes automatically updated in your CX systems. We’re talking higher engagement, faster resolutions, and customers who actually feel heard. That’s going to drive loyalty.
• Streamline HR Processes: Deploy interviewers or onboarding agents that guide people through the process, answer their questions, and update systems automatically. Less paperwork, happier employees.
• Transform IT Support: No more endless email chains and support tickets. Experiential AI Agents can troubleshoot, guide customers through fixes, and escalate issues intelligently for less downtime and greater…